BY: FR. MICHAEL D. PLACE, STD
Fr. Place is president and chief executive officer, Catholic
Health Association, St. Louis.
This article is a companion piece to my standard "Reflections"
column, which appears on p. 6 of this issue of Health Progress. Whereas
that column reflects on some aspects of our 275-year history as a healing ministry,
this article engages some of the challenges we are currently encountering and
will likely continue to experience over the next years. Those challenges will
be considered in light of three concepts: social good, ecclesial ministry, and
public actor.
Social Good
One of the more significant items found in the archives of the
New Orleans Ursuline community is a letter from President Thomas Jefferson to
Sr. Therese de St. Xavier Farjon, Superior, dated May 15, 1804. After the Louisiana
Purchase the previous year, the Ursuline community had written the president;
its members were concerned whether they would be able to continue their service
after the treaty made New Orleans no longer part of a Catholic country. The
president's reply remains one of the most significant commentaries on the role
of religion in the still young country.
I have received, holy sisters, the letter you have written
me wherein you express anxiety for the property vested in
your institution by the former governments of Louisiana. The
principles of the constitution and government of the United
States are a sure guarantee to you that it will be preserved
to you sacred and inviolate, and that your institution will
be permitted to govern itself according to its own voluntary
rules, without interference from the civil authority. Whatever
diversity or shade may appear in the religious opinions of
our fellow citizens, the charitable objects of your institution
cannot be indifferent to any; and its furtherance of the wholesome
purposes of society by training up its younger members in
the way they should go, cannot fail to ensure it the patronage
of the government it is under. Be assured it will meet all
the protection which my office can give it. I salute you,
holy sisters, with friendship and respect.1
As comforting as the president's words were, even a casual student
of history knows that there often has been a significant disparity between theory
and practice vis-à-vis the Catholic experience. Nonetheless, over the centuries,
an implicit understanding did develop about what might be called a distribution
of social responsibilities within our nation. The provision of many social goods
and services was left to private associations and religiously sponsored charitable
services. The role of local and state government by and large was confined to
what today would be considered a rather narrow definition of preserving public
order. It was in this area of the charitable provision of social services that
Catholic women and men religious served so many people. Although in many instances
the recipients of these services were fellow Catholics, more often than not
the services were explicitly requested by public or private officials as a solution
to an existing social need. For example:
- In October 1861, the governor of Indiana, Oliver P. Morton,
asked the Sisters of the Holy Cross to serve as nurses in
Union hospitals. Within hours, a group of sisters was on its
way from the sisters' home at St. Mary's Academy in Notre
Dame, IN, to a military hospital in Paducah, KY. In the following
months, additional groups of sisters were sent to manage hospitals
in Mound City and Cairo, IL, where they served with distinction.2
- The Daughters of Charity of St. Vincent de Paul, whose
convent is located in Emittsburg, MD, just 10 miles from Gettsyburg,
PA, tended both Union and Confederate casualties of this most
horrific battle. The sisters served for weeks in one of the
fields, tending the wounded in tents until they could be moved.3
- During the New York City smallpox epidemic of 1875, people
refused to go to the smallpox hospital on Blackwell's Island
(now Roosevelt Island) because of conditions there. The city
asked the Sisters of Charity at St. Vincent Hospital to take
over the management of the smallpox hospital. Their impact
was summarized in a report by the city government: "Since
the change in management has been effected, the hospital has
been steadily growing in popularity, and it is not at all
unusual for us to be gratified with the sincere thanks of
returned patients for the kindness and tender care which they
received...."4
- Mother Marianne of Molokai, a sister of St. Francis, traveled
from Syracuse, NY, in 1883 to take over a hospital for lepers
in Honolulu. From there she moved to Molokai Island, an isolated
leper settlement, where she and her other Franciscan Sisters
found 1,000 people suffering from leprosy and living in chaos
and degradation. From 1889 until 1916, she turned Molokai
into a model facility for addressing a public health problem
that civil authorities had left primarily to voluntary efforts.5
Implicit in these requests and the generous responses were a
cluster of assumptions about how society was to be ordered. In other words,
concomitant with the American commitment to individual responsibility, there
was a recognition that some situations call for collective or communal responsibility
in addition to individual responsibility. At times that responsibility was best
exercised by private religious/charitable entities of their own volition; at
other times, by those entities at the request of or in an informal partnership
with the government. In these instances, the role of government was to provide
the "space" needed for these activities (e.g., exemption from taxation) or a
degree of financial support.
Reflection on that precedent has given rise to
some helpful categories that allow us to organize and better
understand this experience. The late Cardinal Joseph Bernardin
discussed them in his 1995 address to the Harvard Business School
Club of Chicago, entitled "Making the Case for Not-For-Profit
Healthcare." He noted that our society has come to be divided
into three zones or spheres: business, government, and voluntary
(not-for-profit). One of the functions or purposes of the voluntary
sphere is to provide what he called "social goods": "In other
words, the purpose of not-for-profit organizations is to improve
the human condition, that is, to advance important non-economic,
non-regulatory functions that cannot as well be served by either
the business corporation or government." 6
He went on to argue that the provision of health care is one
of those social goods most appropriately provided in the voluntary sector.
So healthcarelike the family, education, and social servicesis
special. It is fundamentally different from most other
goods because it is essential to human dignity and the character
of our communities. It is...[in the words of Pope John Paul
II] one of those "goods which by their nature are not and
cannot be mere commodities." Given this special status, the
primary end or essential purpose of medical care delivery
should be a cured patient, a comforted patient, and a healthier
community, not to earn a profit or a return on capital
for shareholders. 7
History and theory support the critically important role Catholic
health care and social services have played in our country. That role, however,
has been significantly complicated by several factors.
Evolution of Health Care Delivery First, there has been
significant qualitative evolution in the nature of health care delivery over
the course of our nearly three-century presence to it in this country. It is
clear that the early experience of providing basic nursing care while an illness
ran its course, or palliative care and comfort to the dying, has been complemented
by the ability to intervene and alter the course of an illness or eradicate
it altogether. These developments were made possible by surgical procedures
that depended on anesthesia and sterile environments; the discovery of antibiotics
such as penicillin; vaccines that target the source of disease or illness; tools
and technology facilitated, in part, by space exploration; and advances in diagnostic
techniques. These previous transformations are but a prologue to a new era of
change being driven by the knowledge of genetics.
So although at its heart health care is a human reality involving
art and touch, it also involves science and technology. And, as such, it is
increasingly an interdependent rather than an independent reality. Its very
complexity requires both greater expertise and financial resources.
Group Health Insurance Second, as the
nature of health care changed and became more expensive, it
made sense for groups of people to share the risk of the cost
of medical treatment through the mechanism of insurance. Although
health insurance coverage as a widespread employment benefit
could be described as an accident of history,* it was also an
expression of the concept of sharing responsibility for some
social needs. (In fact, history has recorded that the Benedictine
Sisters were among the first to implement the creative concept
of health insurance as an additional source of income. They
offered to cowboys in North Dakota and lumberjacks in Minnesota
a ticket costing $1 to $5 that entitled the holder to care at
one of their hospitals.)8 As helpful as insurance
was in providing increased access to health care, it did begin
to change the "social landscape" of health care by introducing
a third party to the previous two-party system of patient and
provider.
Expanding the Formal Role of Government Although government
had previously been present to health care, chiefly by sponsoring public health
measures and biomedical research, its role changed significantly with the introduction
of Medicare and Medicaid. These two programs were another response to the fact
that we recognize health care is a social good, a good so essential that the
well-being of society will be compromised if the aged (Medicare), the poor (Medicaid),
or the young (State Children's Health Insurance Program) are systematically
denied access to it. At the same time, the introduction of state and federal
government as health care actors also significantly changed the landscape.
Commodification of Health Care Not surprisingly,
but somewhat ironically, even as a consensus about the social
nature of health care as exemplified by the expansion of private
and government-sponsored insurance grew, the focus of that delivery
in the U.S. social scene began to shift. Although one could
argue over the reasons for the shift (economic forces or shifting
social/political philosophy, such as "Reaganomics"), the fact
is that the delivery of health care has taken on a more commercial
character. This is true both in the growing investor-owned sector
and in the voluntary sector, which has too often responded to
economic pressures by adopting practices associated with investor-owned
organizations. Increasingly, though somewhat uncomfortably,
health care is treated as a commodityalbeit a distinctive commoditythat
can be the source of monetary gain.
As we look to the next 25 years and the 300th anniversary of
Catholic health and social services in the United States, what is the significance
of these forces, in particular for the health care ministry? Allow me to address
them one at a time.
Growing Capacity Although our history has some rather
significant examples to the contrary, the Catholic imagination is not afraid
of science or technology. Both can be examples of divinely given creativity
to humankind:
So God made man like his maker. Like God did God make man; man and maid
did He make them. And God blessed them and told them, "multiply and fill the
earth and subdue it; you are master of the fish and birds and all the animals."
(Gn 1:27-29)
In fact, high tech and "high touch" are not fundamentally incompatible.
What is at issue is setting priorities. Is technology an end in itself
or a means to a higher end: enabling human dignity? Although we do not have
many equivalent models to assist us, there is no reason we cannot embrace the
increasing complexity of health care as an opportunity to aggressively model
the complementary contributions of faith and knowledge, art and science, touch
and technology.
Outside Actors Just as challenging as
the increasing complexity of health care is the presence of
many third parties, such as private insurance payers, in their
various forms. Their many and often inconsistent rules and cost-control
efforts present a daunting challenge to both patients and health
care providers. We can ask, however, whether the difficulties
they bring are more symptomatic than causal. In itself there
is nothing wrong with managing costs to bring about efficiency
or seeking to bring outcomes and expenditures into a reasonable
relationship. Indeed, a central tenet of Catholic health care
values is the prudent stewardship of resources. Without cost
containment, Cardinal Bernardin noted, "We cannot make health
care affordable" nor can we "avoid dangerous pressures toward
the kind of rationing that raises fundamental ethical and equity
questions."9
Is not the real problem the expectation that the system should
be able to provide for any treatment or any drug available, no
matter how effective or how expensive? Rather than engaging in a discussion
of what we can reasonably expect to be covered by insurance, as a nation we
act as if everything is available to everyone and then seek to manage this impossibility
by limiting access for the person insured, by curtailing what is paid to those
who provide services, or both.
Our ethical tradition has both the depth and
the breadth needed to help our nation enter into a conversation
about how to best resolve these tensions. As part of this national
conversation and eventual shared moral consensus, Cardinal Bernardin
said, "It is proper for society to establish limits on what
it can reasonably provide in one area of the commonweal so that
it can address other legitimate responsibilities to the community.
But in establishing such limits, the inalienable life and dignity
of every person, in particular the vulnerable, must be protected."10
Presence of Government Clearly the formal presence of
state and federal government as payers and regulators of health care is a mixed
blessing. Without their presence, far more than the current 40 million Americans
would be marginalized from health care. Our common life as a nation would be
less healthy, and the financial and psychological burdens on the elderly and
the poor would be much greater. The absence, however, of a coherent public policy
that ensures access to basic health care services to all, and provides adequate
payments for persons covered by government insurance, leaves us and others in
health care in a nearly impossible situation. We are expected to provide an
essential social service in an increasingly costly environment, yet the government
and some private insurers are unwilling to pay the full cost of the services
we provide their beneficiaries. We who serve Catholic health care are obligated
by mission, and in some cases by law, to serve those in need regardless of their
ability to pay; yet society has so far been unwilling to commit itself to universal
health care coverage. Consequently, our ministry finds itself compelled both
by mission imperative and financial necessity to become a more assertive actor
in the public sphere. The challenge is to do this in a way that is consistent
with our identity and consequently differentiated from what can appear to be
the narrow self-interests of special interest groups.
Commodification Of all the challenges,
commodification troubles me the most. I do not believe it is
an exaggeration to say that not-for-profit acute care delivery
is one of the last bastions of the institutional dimension of
voluntary sector health care. For example, a large percentage
of long-term care facilities are investor owned, Blue Cross/Blue
Shield plans are increasingly "going public," and publicly traded
hospital firms such as HCA and Tenet are here to stay. But even
as these forces of commodification grow, there also is disquiet
heard that suggests an increasing realization that health care
delivery is not the same as widget making. In the midst of what
might seem to be an insurmountable momentum, perhaps our challenge
is to remain steadfastly prophetic in our belief that as a social
good, the promise of health care, is fundamental to human dignity.
As suggested by the respected management expert Peter Drucker,
not-for-profits understand this as part of their role in improving
the human condition.11 Our organizations do this
by:
- Taking a leadership role in our communities
- Responding to the needs of the poor and vulnerable and urging others to
do so as well
- Identifying unmet needs and working with others to meet those needs
- Advocating, both locally and nationally, just and equitable health care
policies that will lead to improved health for all
- Attending to the future of health care by preparing practitioners and leading
the way in clinical and health delivery research
In doing this we are being faithful to a vision of not-for-profit
health care in which the service that is an essential dimension of health care
delivery is both a means and our ultimate goal. This is unlike investor-owned
health care, for which service is a means to its ultimate end of financial return
to owners or shareholders.
Ecclesial Ministry
Much has already been written about the challenges we face as
a ministry: evolving new forms of sponsorship; ensuring necessary leadership
in the areas of sponsorship, governance, and management; and sustaining and
enhancing ecclesial relationships. In light of the considerations touched on
so far, I would like to make note of what perhaps is an even more significant
challenge: whether the ministry of healing and contemporary institutional health
care delivery are compatible.
We all know that what we are about is carrying forward the mission
of Jesus Christ and the church. It is in response to that mission that we are
constituted as a ministry of the church. Mission and ministry are the what
and why of who we are. There is an essential element to what we are about
that transcends time and ultimately is eschatological in nature: witnessing
to the radical healing that is found in the coming of the kingdom. The how
of that ministry is the contemporary modality of institutional health care
delivery along the continuum of care as experienced in our country. In a sense,
these current modalities become the form of mission/ministry or, to put it differently,
the outward sign used to communicate/mediate the inner mystery of Christ's healing
presence. The question we face is whether it is possible that the forces I described
earlier could converge in a "perfect storm" scenario, with the result that contemporary
institutional health care delivery would not be an apt sign or an appropriate
"how" for carrying on the what/why of mission/ministry. Although I personally
believe the storm has yet to occur, humility requires that we not ignore the
possibility. Our current efforts at defining our identity and benchmarking our
commitments will provide us with helpful reference points for what should be
a process of continuous reflection. Unlike some who have already concluded that
a radical incompatibility already exists, I believe that by embracing the question
with candor and creativity, we can ensure the continuing presence of an institutional
expression of the healing ministry.
Public Actor
In the first part of this article, I reflected
on our role as the provider of social goods. I noted that from
the earliest times (the Ursuline Sisters came at the request
of the French governor of Louisiana), while providing these
services in what has come to be known as the voluntary sector,
we have been in a variety of relationships with local, state,
and federal government. While serving our own, we have also
participated with others in addressing critical social needs,
often partnering with the public sector in formal and informal
ways. Contrary to the positions of some contemporary adversaries,
this partnership involved at least an implicit accommodation
in that the terms of the partnership honored our right to serve
in a manner faithful to our identity.
Two realities have called that historic partnership into question.
First, as noted above, the terms of the partnership have changed, with the public
sector becoming a significant source of health care financing (Medicare/Medicaid)
and not just a somewhat distant partner. Although we are only reimbursed (and
at times, inadequately) for services rendered, clearly we are in a new relationship
when 40 to 60 percent of a hospital's or long-term care facility's revenues
come from government sources. Second, because of Roe v. Wade, our national
public policy has placed into the arena of health-related services access to
abortion services. In other words, within the sphere of the social good of access
to health care, an activity we consider inimical to the common goodthe taking
of the innocent life of the unbornnow exists as a so-called right. The convergence
of these two realties has not unexpectedly resulted in a call by those who advocate
this so-called right that all who receive government reimbursement provide access
to abortion and other "reproductive services."
If this view were to prevail, it would call into question our
historical relationship within our nation's social compact in which we have
been able to contribute to the fulfillment of social goods on which there is
broad agreement while remaining true to our core values. I believe that such
an eventuality can be avoided, but it will require an honest dialogue in the
context of the fundamental principles of the American experiment that recognizes
the centrality of accommodation and mutual respect to the success of our society.
In the long run, our ability to heal the tear in the social fabric that has
resulted from Roe v. Wade may be critical to the continuing our healing
mission through the institutional forms we know today. Consequently, we must
recommit ourselves to working for a consistent ethic of life that is grounded
in the inviolable dignity of human life from conception to natural death as
both a moral imperative for our country and an ethical vision that sustains
our very identity. Even if in the short term Roe v. Wade is not overturned,
we must effectively defeat the pro-choice campaign to eliminate Catholic health
care and other social services as a partner in the provision of health care.
To avoid this confrontation is to guarantee our opponents success and deprive
countless communities of the compassionate care that is unique to our ministry.
As we celebrate the richness of a history whose origin and destiny
is the Lord Jesus, the Alpha and the Omega, we have many opportunities facing
us:
- Navigating the growing complexity of health care as an art and a science
- Serving as an active partner in public discourse about the proper allocation
of health care resources across the continuum of care and the adoption of
coherent national policy that guarantees access to all and just payment for
all providers
- Witnessing to the distinctive character of health care as a social good
- Confronting honestly the tensions arising from being an institutional ministry
in today's health care environment
- Preserving our very freedom to serve
I am optimistic that those who gather to celebrate our 300th
anniversary in 2027 will be able to recount the stories of how, with God's grace,
we turned these opportunities into successes just as those who came before us
shaped and sustained not only their destiny, but ours and that of those who
will follow us.
NOTES
- Letter from Thomas Jefferson to Sr. Marie Therese Farjon of St. Xavier,
May 15, 1804, courtesy The Ursulines of New Orleans.
- Suzy Farren, A Call to Care: The Women Who Built Catholic
Healthcare in America, The Catholic Health Association
of the United States, St. Louis, 1996, p. 9.
- Farren, pp. 16-19.
- Farren, p. 23.
- Farren, pp. 97-103.
- Joseph Cardinal Bernardin, "Making the Case for Not-for-Profit
Healthcare," in celebrating the Ministry of Healing: Joseph
Cardinal Bernardin's Reflections of Healthcare, The Catholic
Health Association of the United States, St. Louis, 1999,
p. 89.
- Bernardin, "Making the Case for Not-for-Profit Healthcare," pp. 87-88.
- Bernardin, "Making the Case for Not-for-Profit Healthcare," pp. 139-140.
- Joseph Cardinal Bernardin, "The Consistent Ethic of Life and Healthcare
Reform," in Celebrating the Ministry of Healing: Joseph Cardinal Bernardin's
Reflections of Healthcare, The Catholic Health Association of the United
States, St. Louis, 1999, p. 78.
- Bernardin, "The Consistent Ethic of Life and Healthcare Reform," p. 79.
- Peter F. Drucker, Managing the Non-Profit Organization: Practices and
Principles, Harper Collins, New York City, 1990, p. xiv.