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Final Say — Reflection on Mission

March-April 2002

BY: SR. MARYALINE ZIERLE, OP

Sr. Zierle is director of Pastoral Care, Maryhaven Center of Hope, Port Jefferson, NY.

In October 1997 the diocese of Rockville Centre, Long Island, NY, established Catholic Health Services (CHS) of Long Island. The system's many facilities constitute a continuum of care that includes all aspects of hospital-centered and ambulance services, care for the aging, a regional home care and hospice network, and community-based care for people with special needs.

One of the main goals of the founders of CHS was to develop the mission, values, and vision for the system. The resulting mission statement focused on six values that were inclusive and highlighted the deep devotion of the founders:

  • Compassionate care for all we serve
  • Justice for all whom we encounter, including our staff
  • Integrity in all our business dealings
  • Deep respect for the dignity of each person
  • Fidelity to the teachings of the church
  • Reverence for the traditions of the women religious that inspire and nurture our apostolate

Maryhaven Center of Hope, a CHS member agency caring for approximately 2,000 developmentally disabled/mentally ill children and adults, took up the challenge of implementing the CHS mission among its employees. Maryhaven's range of services includes a residential school, continuing day treatment for mentally ill adults, day programs for developmentally disabled adults and group homes for adults. The staff includes a large percentage of direct care counselors, who hold entry-level, direct care positions that require a high school diploma and the ability to demonstrate deep respect for the dignity of each individual.

Encouraged by Lewis Grossman, chief executive officer of Maryhaven, and the newly formed Mission and Ministry Committee of the Board of Governors, we formulated an innovative program to carry out our objective. Our program focuses on "days of reflection," which have now been hosted for the past three years. The Daughters of Wisdom, the religious community that founded the facility, has donated the use of a 75-year-old home to host days of reflection each spring and fall. Appropriately named "Star of the Sea," the house overlooks Port Jefferson harbor and is primarily a retreat and vacation center for this community of sisters, which founded three CHS of Long Island facilities: St. Charles Hospital, Maryhaven Center of Hope, and Good Samaritan Hospital.

In an atmosphere of beauty, quiet, and restfulness, a daylong program is offered eight times a year to invited groups of approximately 30 employees. These groups contain a mixture of board members, administrators, office personnel, maintenance, direct care, support services, and clinical staff. They come together for a day of meditation, reflection, and companionship. Since its inception three years ago, approximately 600 staff members have attended the program to renew their understanding of the CHS mission.

The reflection day itself begins with a creative visualization exercise to lighten any apprehension and lessen defenses. Then, in the spirit of the CHS core value "reverence for the women religious founders," Provincial Superior Sr. Evelyn Eckhardt, DW, presents a history of the Daughters of Wisdom from their inception in France to the development of Maryhaven in the 1930s. CHS Senior Vice President Monsignor Dennis M. Regan, STD, presents the values, emphasizing in particular the value of compassion. After these sessions, the group is released (armed with a reading by Fr. Henri Nouwen) for a quiet 45 minutes to reflect, walk the beach, or rest.

Afterwards, in small group discussions, participants learn from their coworkers about the variety of Maryhaven ministries — from assisting the patients with their morning care goals to job placement in the community. All participants are given time to share what draws them to this service and what helps to fulfill their own personal goals. After lunch, time is spent in a short "loving kindness meditation," which inspires each listener to reflect on ways to appreciate our own inner beauty. This is followed by further reflection on the Maryhaven mission as expressed by participants during the morning discussion. Emphasis is placed on the six core values of CHS and how they coincide with the ministries at Maryhaven. Prayer, a brief video of meditation, and a blessing service conclude the day of reflection. Participants are left with these closing words: "May God bless the work of your hands and your heart."

As the program has grown, the staff from St. Charles Hospital, which shares the same history as Maryhaven, has begun to attend as well. Invitations have also recently been sent to the administrators of CHS of Long Island and the mission leaders of the other CHS facilities. In addition, employees who have participated in this program have expressed renewal of spirit and dedication to the special people served by Maryhaven Center of Hope. A "Reflection Day 2" has been developed in response to staff requests to revisit the spiritual grounding experienced at the original retreat. At the end of one recent day of reflection, a nurse gave voice to her feelings: "When I was a full-time mother, I had time to work in my church. But when I became a full-time nurse and mother, I could no longer volunteer at church. What has been made very clear to me at this reflection day is that I am doing God's ministry here at Maryhaven."

 

 

Final Say - Reflection on Mission

Copyright © 2002 by the Catholic Health Association of the United States

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