Trina Hackensmith joined Lyon Software in February 2006. With a background in finance, computer networking and customer relations, she initially served in technical and customer support. Within several months, Ms. Hackensmith transitioned into training hospitals, health systems, senior living communities and colleges and universities how to use Lyon Software's CBISA (Community Benefit Inventory for Social Accountability) program. She now serves as vice president and lead trainer for Lyon Software and enjoys travelling throughout the country meeting and training community benefit champions. Before joining Lyon Software, she enjoyed a long career in the mortgage banking industry.
Ms. Hackensmith also serves on CHA's What Counts Task Force that provides community benefit reporting guidance to the field.
Ms. Hackensmith graduated from Liberty University in 1986 with a bachelor's degree in finance.
Julie Trocchio is senior director of community benefit and continuing care at the Catholic Health Association of the United States. She is based in CHA's Washington, D.C., office where she carries out programmatic and advocacy activities related to community benefit, tax exemption, environmental sustainability and long-term care.
Before joining CHA, she was director of delivery of services at the American Health Care Association and a public health nurse for the Montgomery County Health Department in Rockville, Maryland. Ms. Trocchio earned a bachelor's degree in nursing from Georgetown University and a master's degree from the University of Maryland School of Nursing.